Dewfoam is a type of high-density, rubberized foam known for its durability and firm support. It's designed to provide enhanced comfort and resilience, making it an excellent choice for those seeking a mattress that maintains its shape over time. The rubberized foam adds strength and flexibility, ensuring long-lasting performance while offering a comfortable and supportive sleep surface.

We offer mattresses in standard sizes.

Standard thickness sizes for the mattresses: 4” & 6”.

NOTE: To meet your specific needs, more sizes and thickness options are available in stores.

Custom sizes are also available upon request.

Yes, our mattresses are customizable to suit your needs, preferences, and budget.

Here are the customizable options:

Size and Dimensions

Customize the size and dimensions of your mattress to perfectly fit your space and sleep preference.

Firmness Level and Thickness

Select your preferred firmness level and ideal thickness to achieve the optimal support and comfort.

Pillow Top

Add a pillow top layer of 100% memory foam for extra cushioning and a plush, luxurious sleep experience.

Fabric Cover

Personalize your mattress with a fabric cover that complements your style and enhances durability. These covers not only elevate the look  but also extends the lifespan of your mattress, keeping it in excellent condition.

We recommend rotating your mattress every 3-6 months and using a mattress protector to keep it clean. Spot clean as needed and avoid using harsh chemicals.

The ideal firmness depends on your sleep position and personal preferences. Side 

sleepers often prefer softer mattresses, while back and stomach sleepers benefit from firmer support. We can guide you through the selection process.

For individuals with back problems or senior citizens, doctors often recommend a medium-firm mattress. This provides the necessary support for the spine while allowing for some cushioning to relieve pressure points. A supportive mattress can help alleviate discomfort, promote better posture, and improve overall sleep quality for those dealing with chronic pain or mobility issues.

Check out our Health Comfort Edition mattress line for more information, designed specifically to offer enhanced support and comfort for those with specific health needs.

Mattresses cannot be washed, as soaking them with water can damage the materials and affect the structure. However, we recommend using a removable, machine-washable mattress cover to protect your mattress from spills and stains. For general care, you can vacuum the mattress surface regularly and spot-clean any stains using a mild detergent and water. Always make sure the mattress is completely dry before placing sheets back on.

If you spill liquid on your mattress, act quickly to prevent long-term damage. Here’s what you should do:

1. Blot the spill immediately with a clean, dry cloth or paper towel to absorb as much liquid as possible. Avoid rubbing, as this can push the liquid deeper into the mattress.
2. Apply a small amount of mild detergent mixed with water to the stained area, then blot gently.
3. Let the mattress air dry completely, preferably in a well-ventilated room or using a fan. Avoid using direct heat like a hair dryer, as this could damage the mattress materials.

Use a mattress protector in the future to help prevent spills from reaching the mattress surface.

Generally, folding a mattress is not recommended, as it can damage the internal structure and reduce the lifespan of the mattress. However, some mattresses, particularly thinner foams, can be folded temporarily for transport without causing permanent damage.

Our Dewfoam mattresses come with a 10-year warranty that covers internal defects, including sags,  broken coils, and faulty foams. To validate warranty coverage, the original receipt is required.

Please note that the company can deny warranty claims if the product is found to be in an unsuitable condition. This includes, but is not limited to:

• Normal wear and tear
• Mold infestation
• Improper use
• Physical damage caused by spills, stains, or accidents

For any questions or to file a warranty claim, please contact our customer service team.

To file a warranty claim, contact our customer service team with the original receipt of the Dewfoam mattress, photos of the defect, and a description of the issue. We will review your claim and guide you through the next steps, which may include repair or replacement of the mattress.

Yes, the original receipt is required to file a warranty claim. Please keep it in a safe place to ensure your warranty remains valid.

Using a mattress protector is highly recommended, protecting your mattress from spills and stains helps to keep it in good condition, preventing voiding the warranty due to physical damage.

Yes, the warranty can be voided if the mattress is used improperly, such as:

• Using an improper foundation or bed frame
• Excessive physical damage (stains, tears, burns)
• Attempting to repair the mattress yourself or altering its structure

No, our warranty is only valid for the original purchaser. It is non-transferable and requires the original receipt.

At Dewfoam, we strive to ensure you are satisfied with your purchase.
Please be guided by the following guidelines for all returns and exchanges for Dewfoam mattresses:

• Original Proof of Purchase: All returns or exchanges must include the original receipt.
• Condition of Item: The item must be new, unused, and in saleable condition.
• Original Packaging: The item must be in its original packaging.
• Complete with Accessories: The return should include all original accessories that came with the item.
• Inspection Requirement: The returned product will first need to be inspected in order to be approved or qualified for an exchange.
• Exchange Only: Please note that we do not accept refunds; exchanges are offered for another item instead. The requested item will need to be approved for an exchange.

We appreciate your understanding and cooperation.
If you have any questions or need assistance, feel free to contact our customer service team.

Due to the personal nature of our products — including pillows, bed linens, bed frames, mattress toppers, travel accessories, home products, and other items — we do not accept returns unless the item is damaged and verified upon delivery. Please inspect your items carefully upon receiving, and if you notice any damage, contact our customer service team immediately for assistance.

If you bought your Dewfoam product from a retail store that carries our products, your purchase is subject to the return and exchange policies of that retailer.

You may place an order by contacting any of our branches near you, or you can visit us in-store for a more personalized experience. Our staff will be happy to assist you in selecting the right products to meet your needs.

We accept various payment methods in our stores, including cash, GCash, and major credit cards. This ensures you have flexible options to complete your purchase conveniently.

Yes, we offer delivery services. However, the delivery fee will depend on your location and will be calculated during the purchasing process.

Yes, if you prefer, you can choose to pick up your order directly from your selected branch.

Unfortunately, we do not offer Home Credit at this time. However, we provide various other payment options to help you with your purchase. Please feel free to reach out to our customer service team for more information on available financing alternatives.